Case study / Telecom
Example organizations using process mining
A few stories
Making data speak with Celonis
Vodafone tried to understand how its corporate process models were executed in reality. Using these insights, it wanted to close the gap between information and link KPIs to its root cause. Combining the strength of SAP's in-memory platform with revolutionary Process mining technology, Vodafone could leverage its data to get complete transparency about how processes are executed.
How Deutsche Telekom’s Shared Services Center saved over €66M
Celonis helped Deutsche Telekom Services Europe save over €66M by maximizing the execution capacity of their Procure-to-Pay process to tackle duplicate payments and cash discount losses.
Where there is a process, there is an opportunity
Telus is a leading telecommunications provider in Canada. As an early adopter, they have selected innovative Process Mining technology as a strategic tool to optimize their processes across the organization and gain a competitive advantage in the thriving telcomm market.