Case study / Finance
Example organizations using process mining
A few stories
A Process Mining Case Study BPI Challenge 2014 Report
The increased interest in the area of process improvement persuaded Rabobank Group ICT in examining its Change-process to improve its competitiveness. The group is looking for answers about the effectiveness of changes applied as part of this process, with a particular interest in the presence of predictive patterns and their parameters.
HVB is using Celonis to optimize productivity, customer satisfaction, and risk management in their key customer-facing processes and achieve Banking Excellence.